Terms of service

Terms of Service

Last updated: August 31, 2026

Welcome to Littmann Shop. By visiting littmannjo.shop, placing an order, or using our services, you agree to the following Terms of Service.

Please review these terms before completing your purchase.

Orders

When placing an order, you must provide accurate and complete information, including your name, phone number, and delivery address.

Our team may contact you to confirm your order before it is prepared and shipped.

We reserve the right to cancel an order if we are unable to confirm the customer, verify payment, fulfill the requested product, or complete delivery.

Products

We make every effort to accurately display product names, models, colors, specifications, images, and availability.

Actual colors may appear slightly different depending on your device or screen.

Product availability and prices may change without notice.

Pricing

All customer-facing prices are displayed in Jordanian Dinar (JOD) unless otherwise stated.

Any applicable delivery fee will be displayed during checkout before you place your order.

Cash on Delivery

Cash on Delivery (COD) is available for eligible orders across Jordan.

Our customer support team may contact you to confirm your order before it is prepared and shipped.

Payment is made to the delivery representative when your order arrives.

Please provide a valid phone number so we can confirm and coordinate your delivery.

CliQ Payments

Customers may pay for their order through CliQ when this option is available at checkout.

The full order amount must be transferred before the order is confirmed.

After completing the transfer, please contact us with your payment confirmation.

Our team will verify the payment before preparing your order for delivery.

Shipping & Delivery

We deliver across Jordan.

Shipping costs and estimated delivery times are displayed during checkout and may vary depending on your location and selected delivery method.

Customers are responsible for providing an accurate delivery address and valid phone number.

Delivery may occasionally be delayed due to courier operations, public holidays, weather, high order volumes, or circumstances outside our reasonable control.

For complete delivery information, please review our Shipping Policy.

Returns, Exchanges & Refunds

Return, exchange, and refund requests are handled according to our Return & Refund Policy.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Do not return or send a product without contacting us and receiving approval first.

Warranty

Products advertised with warranty coverage are subject to the applicable warranty conditions.

Proof of purchase may be required when requesting warranty support.

Damage caused by misuse, accidents, improper handling, unauthorized modifications, or normal wear and tear may not be covered.

For warranty assistance, contact support@littmannjo.shop.

Promotions & Discounts

Discounts and promotional offers may be subject to specific conditions, expiration dates, product restrictions, or minimum purchase requirements.

We reserve the right to modify or end promotions where reasonably necessary.

Website Use

You may not use our website for fraudulent, illegal, abusive, or unauthorized purposes.

You may not attempt to interfere with the operation, security, or functionality of our website.

Third-Party Services

Our online store is powered by Shopify and may use other third-party services for payments, delivery, analytics, advertising, and store functionality.

Use of certain third-party services may also be subject to their own terms and policies.

Privacy

Your use of our online store is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our store, services, policies, or applicable requirements.

The latest version will always be available on littmannjo.shop.

Governing Law

These Terms are governed by the applicable laws of the Hashemite Kingdom of Jordan.

Nothing in these Terms is intended to limit any customer rights that cannot legally be excluded under applicable law.

Contact Us

If you have questions about these Terms, your order, or our services, please contact us:

Littmann Shop
Website: littmannjo.shop
Support: support@littmannjo.shop
General Inquiries: hello@littmannjo.shop
Location: Irbid, Jordan